Terms and Conditions
All text, graphics, user interfaces, visual interfaces, photographs, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content, contained on the site is owned, by unknowngrounds.com.
Shipping & Delivery
Packages typically ship within 2-5 days from the date we confirm the roaster of the month and stop taking subscriptions for that current month. Be sure to check the web store to make sure you have made the deadline and will receive the next month’s subscription service.
Items are shipped and packaged from Seattle Washington, or Portland, Oregon via the United States Postal Service. CONATCT US DIRECTLY, as we fill all orders in house.
Unknowngrounds.com is not responsible for any actions taken by delivery personal during delivery, such as excess damage. Buyer is responsible for making sure packages can be delivered to a safe environment.
At this time unknowngrounds.com only accepts addresses from within the United States. Alaska, Hawaii, and U.S. Territories will incur additional shipping charges.
We ask customers and coffee lovers outside the United States to contact us directly to order.
Return & Exchange Policy
Unknowngrounds.com accepts refunds on subscription before the ship out date. Refunds are also accepted at any time for subscriptions at a reduced rate based on what customers have already received.
Unknowngrounds.com reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
You agree to indemnify and hold unknowngrounds.com, its officers, directors, shareholders, employees, agents, subsidiaries, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against unknowngrounds.com by any third party due to or arising out of or in connection with use of the Site or Product.
Contact us directly with any inquiries or questions concerning product or subscriptions. We gladly accept any leads concerning great international coffee roasters. Contact us via email at firstname.lastname@example.org; we want to hear from you.